FAQ

Below are answers to some of the most frequently asked questions. If you still have any questions, please give us a call at 970-881-2139 or contact us via our contact form.

  • A deposit of 50% of the total cost is collected at the time of booking. Deposits are partially-refundable depending on when you cancel using the following schedule:

    90% refund:  Cancellations 30 or more days prior to arrival date.

    50% refund: Cancellations 8-29 days prior to arrival date

    No refund:  Cancellation 0-7 days prior to arrival date

    This cancellation policy applies to individual and group reservations only; a separate policy is in place for events and/or weddings.

  • Check-in is 4 pm

    Check-out is 11 am

  • It’s all based on room availability and staffing. We can take requests for early check-in and late check-out of up to an hour at our discretion, but please understand this is ofton not possible during busier times of the year. Lengthier accommodations, if possible, can be arranged for an additional fee.

  • Yes! We accept dogs in the majority of our cabins (with a $20 per pet/night fee). Dogs must be on leash at all times on the property and owners are obligated to clean up after their pet.

    Please see the terms and conditions associated with your booking for a complete list of pet policies.

  • All standard and premium cabins have kitchens and are well-provisioned with pots, pans, utensils, and other miscellaneous kitchen items. In addition, each cabin has a coffee maker, microwave, and refrigerator. Most cabins also have their own gas grills, but the resort features several community grills for your use. Efficiencies have a mini-kitchen with microwave, toaster oven, coffee maker, hot plate and refrigerator.

  • We do have WiFi but please note that due to our remote location, service is slow and unreliable. Please don’t attempt to stream movies as it degrades the already limited service for everyone. As an alternative, cabins provide DISH satellite TV and are outfitted with DVD players. A wide variety of movies are available for rent in our General Store. WIFI signal is weak in some cabins, but our store has a strong signal and guests are welcome to use our patio to work if a stronger connection is needed.

  • We don’t have a full service restaurant, but we do seasonally operate the Canyon Grill, which serves delicious burgers, tacos, and sides from 11am to 6:30pm, Thursday-Sunday. Sit on our patio, admire the canyon, and perhaps see some bighorn sheep while you enjoy your meal. Open memorial day to labor day.

  • Yes, with a fishing license from the State of Colorado. Our property directly abuts the Poudre River providing casting opportunities on the property. Numerous additional stream and lake fishing opportunities exist a short drive up and down the canyon.

  • No. The state makes it difficult for retailers to sell permits so the only place that sells them in the canyon is Sportsman’s Lodge. You can purchase them online from the State of Colorado.

Policies

Pets

  • Pet fees: We charge a $20 fee for pets to cover additional cleaning. Fee is calculated per pet and night of stay.

  • No more than 2 pets are allowed in cabins.

  • Dogs are not allowed to be unattended in cabins. We know your dog doesn’t make trouble when left alone at home, but new environments and unfamiliar smells and sounds can be unnerving for your travelling companion, Please bring them along on your Poudre Canyon adventures.

  • Guests with pets must sign a pet policy form and keep their pets leashed, trained, and restrained at all times. They are responsible for cleaning up after their pets and any damage caused by them.

  • Please keep your dog on leash at all times while on property

  • Please pick up after your pet while on grounds.

Extra guests

  • Each cabin, RV, and tent site has a number of guests included; extra guests must be disclosed and will be charged extra.

  • Total number of guests shall not exceed the maximum per site.

Parking

  • Parking limited by cabins. Each cabin has a designated space, but if you have additional vehicles, please park them in the overflow/tent camping parking lot.

  • Because cabin parking area is limited, spots can't accommodate equipment trailers or pop-ups. Depending on the size of trailer, parking in our overflow parking area can be arranged with advanced notice to management.

  • Vehicles must be tagged, operated by licensed individuals over 16, and follow speed limits.

Quiet Hours

  • Quiet hours are from 10pm to 8am.

EZ-ups and ancillary structures

  • The use of canopy tents (e.g., “easy up tents”) is not allowed without prior authorization from Poudre River Resort staff. This policy is in place to ensure that the tents are properly secured and do not pose a safety hazard to employees or customers and do not interfere with the experience of other guests.

  • No other tents can be put up without explicit permission. No overnight vehicle camping out of the site rented.

  • Tent sites are limited to 2 tents; tents must fit and be set up in the designated spot.